About Course

Enjoy 50% Discount on the online course; Customer Service for Solar Industry

Offer ends on Tuesday 2nd February, 2021


What Will You Learn?

  • Turn your customers to repeat and loyal customers
  • Make your customers your business advocates
  • Handle customer complaints effectively
  • Relate with aggressive customers
  • Build a culture of service excellence within your business
  • Exceed customers expectations
  • Understand different communication styles
  • Manage customers communications effectively
  • 12 months access to course content
  • Access to grant opportunities and industry news
  • Obtain a certificate of achievement upon successful course completion

Course Content


  • Course Introduction
  • Meet the Instructor

Achieving Excellence in Customer Service

Building a culture of service excellence

Communicating effectively


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Material Includes

  • Downloadable Certificate after course completion
  • Downloadable Customer complaints log template
  • Downloadable Sales projection template plus step by step guide on how to use it


  • Course is taught in English language
  • Course Quiz must be done before certificate will be issued


  • Solar energy entrepreneurs
  • Solar Installers
  • Mini grid developers
  • Solar sales agents